1. Money-Back Guarantee

We stand behind our service with a 14-day money-back guarantee. If you're not completely satisfied with your subscription to Locations on a Map, you can request a full refund within 14 days of your initial purchase.

2. Eligibility for Refunds

• Refund requests must be submitted within 14 days of the initial purchase
• Only applies to your first subscription purchase
• Refunds are processed for the full amount of your purchase
• Subsequent renewal payments are not eligible for refunds
• Enterprise or custom plans may have different refund terms

3. How to Request a Refund

To request a refund, you can:

• Email us at matti@locationsonamap.com with your account details
• Include "Refund Request" in your email subject line
• Provide the email address associated with your account
• Briefly explain your reason for requesting a refund (optional but helpful)

4. Refund Processing

• Refunds are typically processed within 5-7 business days
• Refunds will be issued to the original payment method
• You will receive an email confirmation when your refund is processed
• Your account access will be terminated upon refund completion

5. Subscription Cancellation

You can cancel your subscription at any time. However, please note:

• Cancellations after the 14-day period will take effect at the end of your current billing period
• You will retain access to the service until the end of your current billing period
• No partial refunds are provided for unused portions of your subscription
• You can continue using the service until the end of your paid period

6. Exceptions

We reserve the right to deny refund requests if we detect:

• Abuse of the refund policy
• Multiple refund requests from the same customer
• Violation of our Terms of Service
• Fraudulent activity

7. Contact Us

If you have any questions about our refund policy, please contact us at:
matti@locationsonamap.com